I35 · Training, Managed Services & Continuous Support
Technical Support & Managed Services
Ongoing maintenance, monitoring, updates and SLA-based support for your websites, apps and AI systems.
What’s included
- Ongoing software maintenance
- Website maintenance
- Cloud and VPS management
- AI model and chatbot monitoring
- Technical troubleshooting
- Bug fixes and software updates
- Security updates and backup monitoring
- Service usage and cost monitoring
- System performance optimization
- SLA-based technical support
- Remote support and agreed on-site assistance
- Software documentation
- Staff onboarding and user training
- Annual or monthly maintenance packages
- Dedicated support plans for businesses
Available across Sri Lanka — Colombo, Kandy, Galle, Jaffna, Kurunegala, Batticaloa, Anuradhapura, Ratnapura, Badulla and everywhere in between.
See where we workPackages that include this
Questions people ask
Do you work with customers all over Sri Lanka?
Yes. Our HQ is in Maharagama and we work with customers across all of Sri Lanka, from Jaffna to Galle and Kandy to Batticaloa. Most work happens remotely, with on-site visits where agreed.
Can it work in Sinhala, Tamil and English?
Yes. We design for Sinhala, Tamil and English users, so your customers and staff can use the system in the language they are most comfortable with.
Does it have to use AI?
No. We build both AI-powered and traditional non-AI systems, and only add AI where it genuinely adds value for your business.
How do we get started?
Tell us about your business and what you need through the contact form. We start with a focused conversation and, where it helps, a small prototype before building the full solution.
Training, Managed Services & Continuous Support
More in this area
Not sure which service you need?
Tell us what you do and what slows you down. We’ll suggest the simplest thing that works — AI or not.